Privacy Policy / GDPR

Effective Date: 01/01/2024

We are Claywood. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website, make reservations, and interact with our services. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect: a. Personal Information: When you make a reservation, register for an event, or subscribe to our newsletter, we may collect personal information, including but not limited to your name, email address, phone number, and billing information. b. Reservation Details: To facilitate your reservations and event bookings, we may collect information about the date, time, party size, special requests, and any other relevant details. c. Website Usage Information: We may gather non-personally identifiable information such as your IP address, browser type, operating system, referring URLs, and pages viewed to analyze website performance and improve user experience. d. Cookies and Similar Technologies: We use cookies and similar technologies to collect data and enhance your browsing experience. You can manage your cookie preferences through your browser settings.
2. Use of Information: a. Personalization: We may use your information to personalize your experience with Claywood, provide tailored recommendations, and communicate about relevant offers and promotions. b. Reservation Management: Your information allows us to process reservations, confirm bookings, and communicate important details related to your visit or event. c. Communication: We may use your email address to send updates, newsletters, and marketing communications, and respond to your inquiries. d. Analytics: We may analyze website usage data to optimize our website, improve content, and understand customer preferences. e. Legal Compliance: In certain cases, we may need to use and disclose your information to comply with legal obligations, enforce our policies, or protect our rights, privacy, safety, or property.
3. Data Sharing and Disclosure: a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing reservations, marketing efforts, or other services related to Claywood. b. Legal Requirements: We may share your information if required by law, to respond to legal requests, protect our rights, or in cases of suspected fraud or illegal activities. c. Business Transfers: In the event of a merger, acquisition, or sale of Blanton House assets, your information may be transferred as part of the transaction.
4. Data Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure.
5. Your Choices: a. Access and Update: You may access and update your personal information in your account settings or by contacting us directly. b. Marketing Communication: You can opt out of receiving marketing emails by following the unsubscribe instructions included in each communication or by contacting us. c. Cookies: You can manage your cookie preferences through your browser settings.
6. Children’s Privacy: Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us to have it removed.
7. External Links: Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of these websites before providing any personal information.
8. Changes to the Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version will be posted on our website, and we encourage you to review it periodically.
9. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:

Claywood Address: 317 7th Avenue East Hendersonville NC 28792 Email: carly@claywoodnc.com Phone: 828.471.7500

Thank you for entrusting Claywood with your personal information. We are dedicated to protecting your privacy and ensuring a safe and enjoyable experience at our establishment.

Cookie Policy

Effective Date: 01/01/23

This Cookie Policy explains how laywood (“we,” “our,” or “us”) uses cookies and similar tracking technologies on our website. By using our website, you consent to the use of cookies as described in this policy.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, etc.) when you visit a website. They are widely used to make websites work efficiently and to provide information to website owners.

How We Use Cookies

We use cookies for the following purposes:

1. Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. You cannot opt out of these cookies.
2. Performance Cookies: These cookies help us understand how visitors use our website, which pages are visited most often, and if there are any issues. We use this information to improve the website’s performance.
3. Functional Cookies: Functional cookies enable enhanced website functionality and personalization, such as remembering your preferences and settings. They may be set by us or by third-party providers.
4. Advertising and Targeting Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with the website operator’s permission.

Your Cookie Choices

Most web browsers allow you to control cookies through their settings. You can configure your browser to accept, reject, or notify you when a cookie is set. Please note that disabling cookies may affect your ability to use our website’s features and services.

Third-Party Cookies

Some of the cookies used on our website may be set by third-party services and tools. We do not have control over these cookies, and they are subject to the privacy policies of the third parties who set them.

Cookie Duration

Cookies may have different durations. Some are only stored for the duration of your visit to our website (session cookies), while others may persist after your visit (persistent cookies).

Changes to Our Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please revisit this policy regularly to stay informed about our use of cookies.